Public support & feedback
PROADONIZ Support & Feedback
Report a technical issue, suggest an improvement, or contact our public support team. You do not need to sign in.
Report a bug
Something not working? Tell us which feature is affected and how to reproduce the problem.
Report a technical issue →
Send feedback
Share a suggestion or tell us what could work better.
Share feedback →
Billing & refund help
For PROADONIZ+ billing, duplicate charges, technical billing errors, unauthorized transactions, refund questions, or future Paid Communities billing questions.
Open public support form →
Account & product support
For account access, product issues, community questions, or other support needs. Choose “Other / account or support issue” on the public form.
Contact support →
Safety & payment abuse
Report prohibited content, payment abuse, seller/community conduct, exploitation, fraud, or other safety concerns.
Submit a report →
Rights & copyright
Submit copyright, intellectual-property, privacy, or related rights concerns through the same public request form.
Submit a rights request →
What to include
Include your PROADONIZ username when applicable, a short description of the issue, the affected feature or community, a relevant PROADONIZ URL when available, and any relevant date or transaction reference. Never send passwords, full card numbers, bank credentials, or identity documents through ordinary support messages.